Five separate things happen before someone can be listed — and one that continues afterwards. Here is exactly what each one means, and what it doesn't.
Before a companion can be listed, True Companio confirms their identity matches the details given on their application. This happens once, as part of onboarding — it does not mean we continuously verify who is present at every visit.
A Basic DBS (Disclosure and Barring Service) check has been completed and reviewed by our team before a companion can be listed. It shows unspent convictions and cautions, checked at a single point in time. It does not check for spent convictions, and it does not guarantee future conduct — it is one part of how we vet someone, not a promise about what happens after.
At least one reference is contacted directly by a real person on our team, not just collected as a name and left unchecked. This gives us a second, independent view of the person beyond what they say about themselves.
Every companion completes our full application process and explicitly agrees to True Companio's service boundaries and conduct standards before their profile can go live. This is the step where the rules of the platform are made clear and accepted, not assumed.
Vetting happens before a booking. What happens during and after one matters just as much. Either the customer or the companion can report a concern about a specific visit directly to our safety team — this is never visible to the other person, and is reviewed by a real person, not an algorithm. A pattern of concerns can result in a companion's removal from the platform.